Refund Policy

Our 30-Day Return Policy

We want you to be happy with your order. We will gladly accept the return of unopened items in the original seal and  packaging within 30 days from the date of purchase.

We cannot be held responsible for returned items that become lost or damaged in transit. We do not refund shipping fees. You must send a copy of your original receipt with the return. Returns will be processed within 5 days of receipt. We will email you a refund receipt once returns has been processed.

Customers must notify us immediately upon receipt of any incorrect product shipments. Upon notification, we are responsible for providing the correct item or items to the customer. 

To make a return, please email us for an RMA# (Return Merchandise Authorization Number).

 

Shipping

To return your product, you should mail your product to: JLFaces, 5846 Burke Drive, Lake Wylie SC 29710, United States 

You will be responsible for shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.